Return and Refund Policy

Thank you for shopping at Purnata Fashion.

If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns. This Return and Refund Policy has been created with the help of the Terms Feed Return and Refund Policy Generator.

The following terms are applicable for any products that You purchased with Us.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:

    • Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Purnata Fashion Life Style.
    • Goods refer to the items offered for sale on the Service.
    • Orders mean a request by You to purchase Goods from Us.
    • Service refers to the Website.
    • Website refers to purnatafashion.com
    • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Your Order Cancellation Rights

You are entitled to cancel Your Order within 7 days without giving any reason for doing so.

The deadline for cancelling an Order is 7 days from the date on which You received the Goods or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered.

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

      • By email: info@purnatafashion.com

We will reimburse You no later than 14 days from the day on which We receive the returned Goods. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.

Conditions for Returns

In order for the Goods to be eligible for a return, please make sure that:

    • The Goods were purchased in the last 7 days
    • The Goods are in the original packaging

The following Goods cannot be returned:

    • The supply of Goods made to Your specifications or clearly personalized.
    • The supply of Goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.
    • The supply of Goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
    • The supply of Goods which are, after delivery, according to their nature, inseparably mixed with other items.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.

Only regular-priced Goods may be refunded. Unfortunately, Goods on sale cannot be refunded. This exclusion may not apply to You if it is not permitted by applicable law.

Returning Goods

You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the following address:

Borogram main Road Kamragirchar Dhaka Bangladesh.

You should send the Goods within 5 days from the date of delivery. We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery. 

Valid reasons to return an item

    1. Delivered product is defective
    2. Delivered product is incomplete 
    3. Delivered product is incorrect (i.e. wrong product/size/colour)
    4. Delivered product is does not match product description or picture (i.e product not as advertised)
    5. Delivered product does not fit. (i.e. size is unsuitable)

Refund

The customer will get the refund within 7-10 working days. 

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

    • By email: info@purnatafashionbd.com,
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Introduction to Purnata Fashion

Purnata Fashion, a leading borka brand in the retail fashion industry of Bangladesh, is not just about clothing; it’s a celebration of unique styles and diverse collections. Understanding Purnata Fashion’s purpose and values is essential in tailoring terms and conditions that reflect its identity.

Purnata Fashion’s Unique Style and Collections

Renowned for its fashionable borka, abaya, and hijab, Purnata Fashion caters to all age ranges, encouraging individuals to stand out with their unique fashion sense and style statement. The in-house design team ensures a fabulous new fashion every season.

Why Your Ecommerce Business Needs Terms and Conditions

In the fast-paced world of ecommerce, having clear and comprehensive terms and conditions is non-negotiable. Let’s delve into the reasons why Purnata Fashion, and any ecommerce business, should prioritize this legal aspect.

Protecting Purnata Fashion and Customers

Terms and conditions serve as a shield, protecting Purnata Fashion from potential legal disputes and ensuring customers understand their rights and obligations. It’s a mutually beneficial agreement that fosters trust.

Legal Compliance and Security

Staying on the right side of the law is critical. We’ll explore how crafting terms in line with legal requirements not only protects Purnata Fashion but also enhances the overall security of customer transactions.

Building Trust with Customers

Transparent and fair terms and conditions are instrumental in building trust with customers. Learn how Purnata Fashion’s commitment to honesty and integrity reflects in its terms, creating a positive shopping experience.

Key Elements of a Robust Terms and Conditions Page

Crafting a comprehensive terms and conditions page involves addressing key elements that cover legal, financial, and ethical aspects. Let’s break down the crucial components.

Clear and Concise Language

Legal jargon can be intimidating. Discover how Purnata Fashion ensures its terms are written in a clear and concise manner, making it accessible to all customers.

Payment and Refund Policies

The backbone of any ecommerce business, payment, and refund policies require careful consideration. Purnata Fashion’s approach to these policies reflects its commitment to customer satisfaction.

Privacy and Data Protection

In an era of heightened privacy concerns, we’ll explore how Purnata Fashion ensures the protection of customer data, complying with international standards.

Intellectual Property Rights

Purnata Fashion’s unique designs and collections deserve protection. Learn how the brand navigates intellectual property rights in its terms and conditions.

Crafting Unique Terms for Purnata Fashion

Purnata Fashion’s terms and conditions aren’t generic – they’re tailored to reflect the brand’s identity and values. Explore how specific aspects, such as shipping and customer conduct, are addressed uniquely.

Tailoring Terms to Reflect Purnata Fashion’s Values

Every word matters. Discover how Purnata Fashion infuses its terms with its values, creating a document that resonates with its customer base.

Addressing Shipping and Delivery Policies

Timely delivery is crucial in ecommerce. We’ll explore how Purnata Fashion’s terms provide clarity on shipping and delivery, setting the right expectations for customers.

Customer Responsibilities and Conduct

Mutual respect is the foundation of any successful ecommerce relationship. Learn how Purnata Fashion outlines customer responsibilities and expected conduct, fostering a positive online community.

Implementing User-Friendly Language

Legal documents don’t have to be confusing. We’ll discuss how Purnata Fashion simplifies legal jargon and creates engaging, informative content that customers can easily understand.

Simplifying Legal Jargon

Breaking down complex legal language is an art. Purnata Fashion’s terms are crafted with the customer in mind, ensuring clarity without sacrificing legal precision.

Engaging and Informative Content

Discover how Purnata Fashion goes beyond the basics, providing additional information that enhances the customer’s understanding of the brand and its values.

Legal Consultation and Compliance

Behind every successful terms and conditions page is legal expertise. Learn why seeking professional advice is crucial for Purnata Fashion and how staying compliant with laws and regulations is a continuous process.

Seeking Professional Advice

Purnata Fashion values legal expertise. We’ll explore how the brand collaborates with professionals to ensure its terms are legally sound and aligned with industry standards.

Staying Compliant with Laws and Regulations

In the ever-evolving legal landscape, compliance is key. Discover how Purnata Fashion stays updated on laws and regulations, ensuring its terms and conditions are always in line with the latest requirements.

Making Terms and Conditions Accessible

Creating a fantastic terms and conditions page is only half the battle. Learn how Purnata Fashion ensures its terms are easily accessible to customers, promoting transparency and trust.

Placement on Purnata Fashion’s Website

Strategic placement matters. We’ll discuss how Purnata Fashion ensures its terms and conditions are prominently displayed on its website, making it easy for customers to find.

Ensuring Easy Navigation

A user-friendly experience extends to navigating legal documents. Explore how Purnata Fashion enhances the accessibility of its terms, making it simple for customers to find relevant information.

Updating Terms and Conditions

In the ever-evolving ecommerce landscape, staying current is vital. Learn how Purnata Fashion regularly reviews and updates its terms, keeping customers informed and maintaining legal relevance.

Regular Reviews and Updates

Purnata Fashion takes a proactive approach to terms and conditions. Discover how the brand ensures its terms remain relevant, reflecting changes in the industry and legal requirements.

Communicating Changes to Customers

Transparency is key when updating terms. We’ll explore how Purnata Fashion communicates changes to its customers, fostering a relationship built on trust and openness.

Conclusion

Creating a terms and conditions page tailored to Purnata Fashion’s unique identity is a journey of legal craftsmanship. From protecting the brand and customers to building trust and transparency, every element plays a crucial role. Purnata Fashion’s commitment to excellence extends beyond its clothing, creating an ecommerce experience rooted in legality, integrity, and customer satisfaction.

 

Frequently Asked Questions

  1. Why does Purnata Fashion need terms and conditions for its ecommerce platform?

    • Purnata Fashion’s terms and conditions provide a legal framework, protecting both the business and its customers. It ensures transparency, builds trust, and outlines the rights and responsibilities of all parties involved.

  2. How often does Purnata Fashion update its terms and conditions?

    • Purnata Fashion recognizes the dynamic nature of the ecommerce landscape. The terms are regularly reviewed and updated to stay current with industry changes and legal requirements.

  3. What steps does Purnata Fashion take to simplify legal jargon in its terms and conditions?

    • Purnata Fashion understands the importance of clarity. The brand employs user-friendly language and engages in simplifying legal jargon to make the terms accessible and understandable for all customers.

  4. How does Purnata Fashion address intellectual property rights in its terms and conditions?

    • Purnata Fashion values its unique designs and collections. The terms and conditions address intellectual property rights, ensuring the brand’s creations are protected and respected.

  5. Where can customers find Purnata Fashion’s terms and conditions on its website?

    • Purnata Fashion places a high emphasis on accessibility. The terms and conditions are prominently displayed on the website, ensuring customers can easily locate and review the information.